Delivery Information
Fast & Reliable UK Delivery
At MasalaMart, we're committed to delivering your favourite South Asian groceries quickly, safely, and reliably across the United Kingdom.
Delivery Areas
We currently deliver to addresses throughout mainland UK.
If you're unsure whether we deliver to your area, please contact our customer support team before placing your order.
Delivery Charges
- Free delivery on orders over £50
- Standard delivery charges apply to orders below £50
Delivery charges will be calculated automatically at checkout.
Delivery Times
- Standard Delivery: 2–4 working days
- Orders are processed Monday to Friday (excluding public holidays).
Orders placed on weekends or public holidays will be processed on the next working day.
Order Processing
We aim to dispatch all orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Fresh Produce
Our fresh fruits and vegetables are carefully selected and packed to ensure they arrive in excellent condition. We take extra care when packaging fresh and frozen products.
Delivery Delays
While we always aim to meet our estimated delivery times, delays may occasionally occur due to factors outside our control, including:
- Severe weather conditions
- Courier delays
- Peak shopping periods
- Public holidays
We appreciate your patience and understanding.
Incorrect or Damaged Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your delivery. Where possible, include photographs of the affected items so we can resolve the issue promptly.
Need Help?
If you have any questions about your delivery, please contact our customer support team.
Email: support@masalamart.com (Update if different)