Terms & Conditions

Last Updated: 03/08/2026

Welcome to MasalaMart. By accessing our website and placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About Us

MasalaMart is an online retailer offering South Asian groceries, fresh produce, household essentials, and related products for delivery within the United Kingdom.

2. Orders

• All orders are subject to acceptance and product availability.
• Once your order is placed, you will receive an order confirmation by email.
• We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud, or stock shortages.

3. Prices

• All prices are displayed in Pound Sterling (£).
• Prices may change without prior notice.
• Delivery charges, where applicable, will be calculated during checkout.

4. Product Information

We aim to ensure that product descriptions, images, prices, and other information are accurate. However:

• Product packaging may occasionally differ from the images shown.
• Manufacturers may change ingredients, packaging, or product specifications without notice.
• Please always read the product label before use, especially if you have allergies or dietary requirements.

5. Delivery

Delivery information, estimated delivery times, and delivery charges are available on our Delivery Information page.

While we aim to deliver within the estimated timeframe, delays may occur due to circumstances beyond our control.

6. Returns & Refunds

Please refer to our Returns & Refunds page for full details regarding damaged, incorrect, or unwanted items.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery information.
• Ensuring someone is available to receive deliveries where required.
• Checking products upon delivery and reporting any issues promptly.

8. Website Use

You agree not to:

• Use this website for unlawful purposes.
• Attempt to interfere with the operation or security of the website.
• Copy or reproduce website content without permission.

9. Intellectual Property

All website content, including text, logos, graphics, images, and designs, is the property of MasalaMart or its licensors and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, MasalaMart shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Nothing in these Terms & Conditions limits your statutory rights under UK consumer law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated revision date.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

MasalaMart
Email: support@masalamart.com